Archive for November, 2010

The Support Dashboard

Nov 3

As our customer base as grown substantially this year, and continues to do so every month, so does the demand on our support team. I needed a way to be able to closely monitor the current state of support without having to continuously log in to the support system. So what we came up with […]

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Team Photo

Nov 3

I needed some head shots done of a couple of my co-directors to go on OrbitAccounts.com, a new product we launched yesterday. It was one of those rare occasions when we actually had everyone in the office, so took the opportunity for a group photo (click for larger version). L-R we have: Shelley Sales Sandile […]

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Xero iPhone & iPad icons

Nov 3

Xero iPhone iPad icons Just wanted to let iPhone and iPad users know that weve just uploaded icons into the Xero application and Help Center so that you have handy one-touch access to these sites from your home screen. They look pretty snazzy on my iPhone, and obviously Im rather partial to the Help Center […]

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Yammer

Nov 3

<!– Philip Fierlinger, Xero Yammer (2:44)

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UK Bank Feeds – a new way of working

Nov 3

UK Bank Feeds a new way of working Henry Ford, the pioneer of what we recognise today as Lean Manufacturing, introduced a revolution centred around the elimination of wasteful processes more than a century ago. In his autobiography he explained the essence of it as: I believe that the average farmer puts to a really […]

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Remove that Twitter badge from your website – Now!

Nov 2

I got asked last week why we dont have a Twitter badge on our website. I think the asker assumed it was an oversight. It isnt. As Ive written before, the purpose of the KashFlow website is to get potential customers to register to take a no-obligation, 60-day free trial of our accounting software. So […]

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Your Vanity is Devaluing LinkedIn

Nov 2

I use Twitter every day. Anyone can follow me, and Ill follow anyone who looks interesting. Facebook I use much less frequently and dont have (or want) many friends on there. Its more personal/family related, although I do have KashFlow RSS feeds plugged into it. My problem is with LinkedIn. I find it a very […]

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Mumpreneur – a good or a bad word to be using?

Nov 2

Theres a debate raging on Twitter now over the use of the word Mumpreneur as a name for a mother thats an entrepreneur It started with a conversation between @EtcEtcOnline (Darren Leighfield) and @KellyCairns Darren says its a ridiculous label and would put people off using the services of someone calling themselves a mumpreneur Kelly […]

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Peter Thiel to Invest in Xero

Nov 2

Peter Thiel to Invest in Xero Part of our US strategy is to work with the best people in the Industry. Over the last few months weve had the opportunity to connect with some of our heroes a group of people that we believe are the global leaders in Internet. Were really proud that they […]

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Single Business Number

Nov 2

Single Business Number In our home market of New Zealand weve been dialing up the awareness of a Single Business Number (SBN). An SBN is a public unique identifier for each small business. Single ID number for firms Australia already has a Single Business Number (called the Australian Business Number ABN) as does Canada, the […]

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