If you are using Sage instant accounts and it closes down untidily the next time you try to log in you may get the error message “username in use” you can try deleting the Queue.dta file. With all users logged out of Sage. Search for the Queue.dta file which is in the ACCDATA folder for the company that is experiencing the problem. Delete this file (Sage will recreate it when it opens again)
Hopefully you can now log in again.
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